Q: Are these courses certified?
Yes, all the courses offered are certified and licensed by the state. Interact CE has gone to great lengths to ensure all course material meets the state requirements. The state certificate number is shown in the product select screen.
Q: How do I obtain my certificate?
At the end of the of course, an option will be presented to have the certificate issued. A form will ask for new information such as license number and license expiration date. After completion, your certificate will be instantly available as a pdf link that downloads to your computer. These links will also be emailed to you.
Q: When will I get my certificate?
You will receive your certificate immediately by email upon successful completion of the course. A copy of your certificate will also be sent to your state's association.
Q: How do I get only a few hours for my certificate?
We offer multiple course options with hours over the full spectrum. If you need a specific number of hours, give us a call (425) 332-6447 and we’ll help you out.
Q: How do I pay?
When you select the course you wish to sign up for, there will be a popup requesting your name, email address and credit card number. We do not store your credit card number and all transactions are handled by an internationally recognized credit card processing firm that is known for their security.
Q: How secure is my private information?
We do not store any private information other than your name, email and password. All information is transmitted using the latest encryption technology.
Q: What is the refund policy?
Refunds can be requested from firstname.lastname@example.org. Refunds are available until the course certificate is issued or 30 days, whichever comes first.
Q: I forgot my password and/or email. How do I reset it?
Your password can be reset on the login screen. If you cannot remember the email address you signed up with, please email email@example.com or call (425) 332-6447.
Q: What computers or devices are compatible with the course?
The courses are not computer or device dependent. If you have a modern internet browser that is HTML5 compatible, the course will work.
Q: Can I complete these courses on a iPad or with a touchscreen?
Yes you can!
Q: How do I get help?
You can reach us by email at firstname.lastname@example.org or by phone at (425) 332-6447 from 9am to 7pm Monday through Friday Pacific standard/daylight time.